Shipping policy

Effective Date: January 26, 2026

This Privacy Policy describes how Aira (the "Site", "we", "us", or "our") collects, uses, and discloses your Personal Information when you visit or make a purchase from airasheets.com.

1. COLLECTING PERSONAL INFORMATION

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

Device Information

  • Examples of Personal Information collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
  • Purpose of collection: To load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
  • Disclosure for a business purpose: Shared with our processor Shopify and analytics providers including Meta (Facebook), Google, and TikTok.

Order Information

  • Examples of Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
  • Purpose of collection: To provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, provide you with invoices and/or order confirmations, communicate with you, and screen our orders for potential risk or fraud.
  • Source of collection: Collected from you.

2. SHARING PERSONAL INFORMATION

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you.

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

  • We use Meta Pixel (Facebook) and TikTok Pixel to measure the effectiveness of our advertising and to retarget users.
  • We use Klaviyo for email marketing. You can opt-out of our emails at any time by clicking the "unsubscribe" link in the footer of our emails.

3. YOUR RIGHTS (Global Compliance)

GDPR (Europe) & UK Residents
If you are a resident of the EEA or UK, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. To exercise these rights, please contact us at airasheets@gmail.com.

CCPA (USA - California) & North America
If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the 'Right to Know'), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. You also have the right to opt-out of the sale of your personal information. To exercise these rights, please contact us at airasheets@gmail.com.

PDPA (Singapore/Asia)
We protect your personal data in accordance with the obligations of the PDPA. To withdraw consent or access your data, please contact our Data Protection Officer at the email below.

4. RETENTION

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.

5. CONTACT

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at airasheets@gmail.com or by mail using the details below:

Aira
99 Hennessy Road
Wanchai
Hong Kong